Jeanius Closet

We are committed to customer satisfaction.

All orders are processed in 12-24hrs from time order is placed and approved.

Once order is confirmed we cannot change ship-to address. We will only ship to the address on original order form, please make sure it is accurate.

Once delivered you have 2-3 days to report any issues, size exchange, or returns.

Buyer is responsible for shipping returns or exchanges back to us. Provide tracking via e-mail when shipping back.

Refunds and Exchanges will be issued once the items are back with us at our store and are in the same new condition as originally shipped. Any damages, missing tags or worn items will not be issued a refund or exchange. Refunds will be for the item only NOT INCLUDING SHIPPING.  

Please note that while the funds are instant, some banks may take 5-7 business days to process and post these refunds to your account.

Sales items are not eligible for return.